Remote Access

Remote Access - when setup properly - is fast and secure.  With high-speed Internet access available in most offices, hotels and homes - along with "air cards" - you won't have to worry about going on the road.  There are many options - RDP, VPN, third party software, and more.  RB Balch can help you determine the best Remote Access solution for your needs and set it up right.

Remote Access provides a great advantage for your office - Remote Technical Support.  We can troubleshoot many problems and perform routine maintenance remotely, with little or no office interruptions.  With web-based tools, there is no "pre-setup" needed on your computer - once you give us permission (via a web site), we can connect to your computer remotely. Remote Access support can also save you money (1/2 hr. minimun vs. a 1 hour minimum for on-site support).

Stay connected to your office when you are out.  The options for connecting to your office while at home or on the road have drastically changed in the last few years.  The days of complex and expensive software are gone, replaced with secure Internet-based applications that let you check your email, change your calendar, access your own desktop or network from anywhere in the world.  And, ususally you don't need any speckal software.

Our "weekly remotes" service provides you with regularly monitored activity on your server, with no on-site disruption.  For "weekly remotes" we'll server check logs, backup performance, watch for unusual activity, and more; scheduled as 1/4 hour appointments (per server).  As with all of our IT services, you can change or cancel at any time - NO contracts to sign; NO pre-paid bundle of hours to buy.
 

Learn more about our Remote Access Services below.  Contact us today to setup an appointment.